英語電子郵件：手機(jī)壞了
假如你是李華，是英國某所學(xué)校的交換生，你幾天前在英國的一個商店買的手機(jī)壞了。請你根據(jù)以下提示，給該商店客服發(fā)一封電子郵件。1.寫作目的;2.具體問題：如手機(jī)黑屏， 不能重啟等;3.解決辦法：如維修，更換新手機(jī)等。注意：1. 詞數(shù)在100字左右;2. 可適當(dāng)增加細(xì)節(jié)，以使行文連貫.
Dear Sir or Madam,
My name is Li Hua, an exchange student from China. I’m writing to report the quality of the mobile phone which I bought from your store.
It unexpectedly went wrong a few days after I bought it. The screen turned out to be black while I was taking photos. I tried to restart it according to the instructions, but it still failed to work. Therefore, I’m sure there is something wrong with the phone. I am hoping that you direct me to a store where I may get it repaired or change it for a new one within the next 3 days. Since your store has gained a good reputation for customer satisfaction, I am confident you will process my problem at your earlier convenience.
Looking forward to your early reply.
Yours Sincerely,
Li Hua
【參考譯文】
尊敬的先生或女士，
我的名字是李華，一個來自中國的交換生。我寫信是想報(bào)告我從你們店里買來的手機(jī)的質(zhì)量。
我買了幾天后，它竟然出了差錯。我拍照片時屏幕變成了黑色。我試圖按照指示重新啟動它，但它仍然無法工作。因此，我肯定電話有問題。我希望你能引導(dǎo)我到商店，我可能會得到修理或換新的一個在未來3天內(nèi)。由于貴店為顧客滿意贏得了良好的聲譽(yù)，我相信你會在方便的時候處理我的問題。
希望早日得到你的答復(fù)。
謹(jǐn)上,
李華