服務(wù)員英文自我評(píng)價(jià)怎么寫（通用3篇）

服務(wù)員英文自我評(píng)價(jià)怎么寫 篇1

　　Through their own efforts, naturally get good results, but still inadequate, in the future work will continue to learn, and constantly strengthen and strive for better performance

　　I July 20, 20xx - October 31, 20xx to Guangzhou City Phoenix hotel internship, this time I have a great harvest. Hotel service is a mixture of tangible products and intangible services, the hotel service quality evaluation criteria is the guest's "satisfaction." Guests in the buyer's market should take the customer demand as the starting point of the marketing work, the lobby on behalf of the hotel and guests to meet the needs of the guests of the hotel services to accept complaints from customers to solve customer problems, is the hotel's nerve center. It is based on these, the status and role of the lobby is particularly important.Although the front lobby is not the hotel's main business sector, but the hotel's market image, service quality and even management level and operating efficiency has a crucial impact. The Front Office is the crowning touch to hotel management. Through this in the Phoenix hotel close to four months of internship, I benefit greatly. The hotel is tantamount to a microcosm of society. The internship is undoubtedly for the near future into the community I provide an important opportunity.

　　1, to improve communication skills: As a front desk receptionist, as the hotel front-line staff, and the guests contact is face to face, is the most direct. Often receptionist word can affect the guests on the hotel's overall impression, and even affect the mood of the guests all day. How to make your own language so that guests hear comfortable, happy to hear, as a front desk receptionist must learn the course. Of course, communication is not limited to the guests, but also between colleagues, or even to the higher level. People can not help but not have emotional volatility, but this emotional fluctuations tend to affect the mood of others. How to adjust their own mentality, with the best attitude to face the guests, the face of colleagues or even superior, how to bring someone the best smile, every day I seriously think about the problem. In this internship, I not only in communication skills have been improved, but also learned how to adjust the mentality of self.

　　2, emergency response capacity to improve: work in the front desk, every day must be ready for battle. Because as a front desk receptionist, every day to receive different guests, in the face of different events. Guests can not help some guests will not be polite, and even the receptionist will be outrageous. Faced with this situation, how to appease the feelings of the guests, but also to protect the interests of the hotel and its own security, for me is another test.

服務(wù)員英文自我評(píng)價(jià)怎么寫 篇2

　　Through this internship, I realized that as a hotel attendant, enthusiasm in the hotel work is important, but also need to have good service capabilities. For example, there is no knowledge of unexpected events, even if there is enthusiasm to no avail, because it relates to "can and can not" technical problems.

　　Language skills Language is the waiter and guests to establish a good relationship, impressed with the important tools and ways. Language is the material shell of thinking, which reflects the spirit of the waiter, temperament, the attitude of character. Guests can feel the most important two aspects is the waiter's words and deeds. Waiter in the expression, pay attention to the natural tone of the fluid, amiable, in speed to maintain uniform, at all times calm, polite.

　　At work, I can obey the ministerial leadership, do a good job preparing meals. Strictly enforce the work procedures, service procedures and health requirements, and strive to improve the quality of service. With the initiative, enthusiasm, patience, courtesy, thoughtful attitude, and constantly improve the service attitude. Division of labor regardless of home, unity and cooperation, fast and good to complete the reception task. To properly arrange the guests seated, pay attention to the guests dining situation; timely replacement of tableware, ashtrays, take the initiative for the guests to smoke; timely clean up the desktop, replace the clean table mat. Work to concentrate, to do hand ground, foot ground, eye, ground, in time for customers to provide services. Work can control emotions, maintain a good attitude. Encountered guest complaints, and immediately report to higher-level leadership to resolve, at any time to meet customer service requirements.

　　And the friendly coexistence between colleagues, often mutual help and solidarity, where the staff are so warm and friendly, they can stand in the staff's own point of view of the problem.

　　Internship, although short, the harvest is a lot, which has the joy of success, the bitterness of failure, a happy smile, there are distress. Under the guidance of the leadership carefully in the full support of my colleagues with the help of my various aspects have made great progress in the future I will work harder, I believe, I OK!

服務(wù)員英文自我評(píng)價(jià)怎么寫 篇3

　　兩天的時(shí)間轉(zhuǎn)眼即過，我們?nèi)〉昧伺�子總分第二名、男子總分第五名、團(tuán)體總分第四名的成績(jī)，盡管不盡如人意，但我們沒有丟了護(hù)理系的氣勢(shì)，在比賽過程中，許多運(yùn)動(dòng)員的拼搏精神令我們感動(dòng)，“熱淚盈眶”四個(gè)字絕對(duì)不是虛假的，他們咬著牙堅(jiān)持比賽的一幕幕至今仍在腦海揮之不去，不管勝利與否，這種頑強(qiáng)的精神都值得我們張揚(yáng)與銘記。經(jīng)過這次校運(yùn)動(dòng)會(huì)，各個(gè)部門的團(tuán)結(jié)協(xié)作精神得到了充分體現(xiàn)，各個(gè)部門之間的聯(lián)系也更加緊密。同時(shí)在這次運(yùn)動(dòng)會(huì)上，也出現(xiàn)了許多不和諧的現(xiàn)象，針對(duì)學(xué)生會(huì)的學(xué)生干部，有的人忙得熱火朝天，有的人卻顯得無所事事，某些學(xué)生干部是充分的發(fā)揮了當(dāng)觀眾的潛質(zhì)，因?yàn)橛^看比賽而忘了自我的任務(wù)，很多部門干事在工作中的進(jìn)取性都有待加強(qiáng)。這些本不應(yīng)當(dāng)出現(xiàn)的現(xiàn)象出現(xiàn)了，說明了學(xué)生會(huì)的學(xué)干的職責(zé)心還不夠。

　　對(duì)于這次運(yùn)動(dòng)會(huì)沒有取得夢(mèng)想的成績(jī)的重要的原因是：1、對(duì)于我系一些運(yùn)動(dòng)人才的遺漏，由于運(yùn)動(dòng)會(huì)的宣傳的局限性以及同學(xué)報(bào)名的進(jìn)取性，以至于一些很有實(shí)力的選手沒有被挖掘出來;2、運(yùn)動(dòng)員自身?xiàng)l件的限制，有的同學(xué)在賽前沒有注意自我保護(hù)，所以受傷無法參加比賽，還有就是因?yàn)槲蚁低瑢W(xué)大多為女生，所以在比賽期間有的很有實(shí)力的運(yùn)動(dòng)員處于特殊時(shí)期而錯(cuò)失了比賽或影響了比賽成績(jī);3、運(yùn)動(dòng)員的運(yùn)動(dòng)素質(zhì)有待提高，異常是__級(jí)的同學(xué)，除了那么幾個(gè)突出一點(diǎn)，其他獲獎(jiǎng)的大多為我們上屆運(yùn)動(dòng)會(huì)的老將;另一方面，在本次運(yùn)動(dòng)會(huì)之中，我們能夠看到，除了在我系原有傳統(tǒng)優(yōu)勢(shì)項(xiàng)目穩(wěn)定發(fā)揮之外，其他項(xiàng)目的比賽成績(jī)，尤其是徑賽的短跑比賽項(xiàng)目的成績(jī)不是太夢(mèng)想針對(duì)以上的問題，我們應(yīng)當(dāng)從以下幾個(gè)方面進(jìn)行改正：

　　(1)針對(duì)一些進(jìn)取性不高、做事懶散的學(xué)生干部，本著實(shí)事求是的原則，認(rèn)真做好學(xué)干的記錄以及違紀(jì)情景的登記，認(rèn)真貫徹執(zhí)行，進(jìn)行匯報(bào)，同時(shí)增加工作透明度;

　　(2)對(duì)于學(xué)生會(huì)開展的一些活動(dòng)，無論是前期工作還是后期過程與結(jié)果，我們都應(yīng)當(dāng)宣傳到位，爭(zhēng)取做到?jīng)]有哪項(xiàng)活動(dòng)是同學(xué)們不了解的，與此同時(shí)想辦法調(diào)動(dòng)同學(xué)進(jìn)取性，讓絕大多數(shù)同學(xué)都參與到活動(dòng)中來;

　　(3)部門做事應(yīng)有明確分工，條例要清晰，每次活動(dòng)之前都要做好任務(wù)分配，盡量避免部門干事不明白做什么，怎樣做的情景;

　　(4)學(xué)干們應(yīng)當(dāng)從自身做起，不要因公徇私，擺學(xué)生干部的架子;與此同時(shí)，維護(hù)自身及學(xué)生干部的威嚴(yán)與形象;

　　(5)學(xué)生會(huì)應(yīng)當(dāng)與學(xué)生堅(jiān)持密切的聯(lián)系，以為同學(xué)服務(wù)為宗旨，認(rèn)真履行好自身的權(quán)利與義務(wù);

　　(6)對(duì)于運(yùn)動(dòng)員，我們應(yīng)當(dāng)平時(shí)就定期集訓(xùn)，加強(qiáng)人才儲(chǔ)備，做到有備無患。

　　總之，本次運(yùn)動(dòng)會(huì)不僅僅為學(xué)生干部供給了一個(gè)鍛煉自我的機(jī)會(huì)，更加增長(zhǎng)了見識(shí)，同時(shí)也增進(jìn)了部門之間的聯(lián)系。有評(píng)價(jià)才有反思，有反思才有提高。運(yùn)動(dòng)會(huì)已經(jīng)結(jié)束，但留給我們有太多的東西。我們累并歡樂著，完美的，不足的，都讓我們難以忘記。整個(gè)運(yùn)動(dòng)會(huì)體現(xiàn)的不僅僅是我們護(hù)理系運(yùn)動(dòng)員的風(fēng)采，更加體現(xiàn)了我們護(hù)理系的凝聚力與向心力，體現(xiàn)了我系師生良好的精神風(fēng)貌，在本屆運(yùn)動(dòng)會(huì)我們不僅僅圓滿完成了比賽任務(wù)，并且經(jīng)過這次運(yùn)動(dòng)會(huì)，加強(qiáng)了大家的團(tuán)體榮譽(yù)感，增強(qiáng)了大家參加體育鍛煉的意識(shí)，提高了大家的組織本事、辦事本事，同時(shí)也讓我們學(xué)生干部的本事得到了同學(xué)的肯定。為今后的工作積累了經(jīng)驗(yàn)，奠定了基礎(chǔ)。學(xué)生會(huì)的沒一個(gè)成員都參與到了運(yùn)動(dòng)會(huì)中來，每一個(gè)人都為了我們團(tuán)體的榮譽(yù)而努力著，我們用我們的力量活得了屬于我們的回報(bào)。