道歉：
tom , i am very sorry about it . the reason why .........is
because ................
i promise you i will try to ....................
說服：
excuse me , sir , i know you are very busy and you have a lot to do . i am
sorry to trouble you . but i have a very important favor to ask of you. you
know what happened this moring ?................
i have to ...........tomorrow . i can't do it well without ...........
i understand it usually takes at least one week but i 'd really appreciate
you if you do something about it .
適用于讓修理店，干洗店等盡快完成你的活。
抱怨：
excuse me , sir , i am afriad i have a complain to make , you
see ..................
i know this restaurent ( store ) is a good one . i want you to
know ...............
i hope the things like this wouldn't happen again !
邀請：
hi ,joe , are you free on...........? i will hold ............... it is
going to be fun , would you like to join us ?
拒絕邀請：
i would like to ...........with you . but i think i cann't this time .
because i have to ...........
thanks just the same . i promise you i will ...............as soon as
i .............
建議：
don't you think it might be a good idea to ...........?
a few years ago , i was in the similat situation like you today . a friend
mine , david , suggested that i .......... you should start soon .