一封投訴信-A Letter of Complaint
A Letter of Complaint(一封投訴信)
漢浯提示：你在某公司購(gòu)買了一臺(tái)微機(jī)，由該公司人員負(fù)責(zé)送貨。開箱后發(fā)現(xiàn)有損壞。請(qǐng)寫一封投訴信給該公司有關(guān)人員，表明你的立場(chǎng)及要求。
[寫作導(dǎo)航]先開門見山點(diǎn)明寫信的目的；第二段描述事情的經(jīng)過(guò)和結(jié)果；第三段提出解決問(wèn)題的辦法；最后表達(dá)希望問(wèn)題能得到解決的愿望。
[范文]
June 8, 2003
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)